Good, but could use some improvements
We use Dropbox for all of our document storage such as contract templates, executed contracts, project documents, etc. This allows all of …
Starting at $9.99 per month
View PricingOverview
What is Dropbox?
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Reliability (558)8.080%
- File organization (554)7.878%
- Performance (556)7.777%
- File search (568)7.070%
Reviewer Pros & Cons
Video Reviews
3 videos
Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
Pricing
Plus
$9.99
Cloud
per month
Essentials
$18
Cloud
per month
Business
$20
Cloud
per month per user
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Dropbox - Overview
Navattic
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Dropbox?
Dropbox is a place to keep files organized and keep work moving. Boasting more than 700 million registered users across approximately 180 countries, Dropbox states their mission is to design a more enlightened way of working.
• Simple organization: Keeps files in one place, and organizes them just the way the user wants.
• Anytime access: Gets users to files and photos wherever and whenever they are needed—on desktop, mobile, or web.
• Sharing made easy: No matter how big or how small, Dropbox lets users share any file with anyone with just a link. The software helps users to work efficiently with teammates and clients, stay in sync on projects, and keep company data safe.
Dropbox Screenshots
Dropbox Video
Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
Show More Dropbox Integrations
Dropbox Competitors
Dropbox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
Reviewers rate Audio files highest, with a score of 8.4.
The most common users of Dropbox are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(3487)Attribute Ratings
Reviews
(1-25 of 359)Companies can't remove reviews or game the system. Here's why
April 24, 2024
Good, but could use some improvements
We use Dropbox for all of our document storage such as contract templates, executed contracts, project documents, etc. This allows all of our team to access files & download/upload as needed.
- Organizing Files
- Company wide & limited access
- Document accessibility
- Simultaneous user editing
- Storage backup
- File recovery
April 19, 2024
Dropbox for Creatives
Score 9 out of 10
Vetted Review
Verified User
I use Dropbox to share creative assets both internally and with clients.
- Quick drag and drop file sharing
- Quick previewing of images provided the size isn't too large
- Sharing folders easily using generated links
- Easy sharing space for internal team members
- Proofing galleries for clients with integrated selection tools
- Better file folder management
- Integrate translation tools to enable users to work in the language of their choice
- The ability to schedule and share folders/assets
- Better batch selection. E.g. select all from selected date range, select all odd, even
February 06, 2024
A step above
Our team uses Dropbox for collecting field work photos via links into our site admin and ultimately our invoices for clients. I also use Dropbox as our main file system for the company and my home system as well. We recently did an workflow analysis, and Google Drive won out, overwhelmingly, when we approached Dropbox for pro-rated refund, they said our annual service fee paid 30 days before was totally unrefundable, we're actually discontinuing this service as soon as possible.
- Has the least amount of steps to create a link to file or files
- Uploads in the background
- Generally synch pretty intuitively on android mobile and windows pc
- The speed and click-through to add media to a new or existing folder is more steps than through Google Drive, we used this single function 10s if not hundreds of times per day for our 2000+ clients, this needs to be simplified
- Not offering a pro-rated refund after having service with you for over a decade business & personal is totally unacceptable, regardless of any future service improvements, we fully intend to not use your service again
January 25, 2024
Casual User of Dropbox
Score 8 out of 10
Vetted Review
Verified User
I use Dropbox to share files between coworkers. I also use it to store files outside my local computer. Sharing files between coworkers is very useful for our organization because my company is remote and everyone is scattered across the country for their work locations. Dropbox lets us share things easily. It's especially useful for sharing video files because I work in design and coworkers can send me a video of what they're seeing on their screen, enabling me to quickly address the design issue without having to get on a zoom call and use screen sharing.
- sharing files with others
- sharing video coworkers have recorded of their screen
- helping us work together at a remote company
- ease of access from my desktop
- organization of files
- real time document editing with multiple users
January 22, 2024
Dropbox, great for teams!
We utilize it to store files required for projects. This may be drawings or AutoCAD files. Along with using it to ensure that other team members have access to this all at the same time. It makes it extremely helpful that you can create various folders to organize things. Dropbox is great for our team's use.
- Organization
- Sharing of files
- Quick uploads
- Time of upload of files
- Informing you who created a folder.
January 12, 2024
WHO OWNES MY FILES
Score 1 out of 10
Vetted Review
Verified User
We used it for file sharing and storage for our companies. we had about 5 users at any given time. It from time to time would lose file formats. but generally worked well
- File sharing and storage
- collaboration
- archive
- in operation keeping files refreshed over time
- overtly complex operation
January 12, 2024
Dropbox Business
We use dropbox to support our remote team by having a cloud based filing system. It allows us to have everything organized and accessible where ever our team members are.
- keeps items organized
- cloud based
- syncs automatically with all users
- availability to edit at the same time, the same version (not create multiple versions)
January 05, 2024
Love Dropbox but has some bugs to fix
Score 8 out of 10
Vetted Review
Verified User
We use it to store all of our photos, videos, other content, we also use it to organize our working docs and decks. I go into our Dropbox at least 10 times a day to pull assets or work on projects. I wish the google doc files were smaller so that they would load and work faster. I also wish sharing files didn't have so many glitches.
- Storing photos
- organizing files
- making working from home easier to access assets
- file sizes
- sharing glitches
- load times
January 03, 2024
Dropbox- a great original.
Saving purchase orders, important docs, etc- we use it as our main connector of documents. Our team is remote, and what's great here is that no matter what email platform one has and where anyone is in the world, Dropbox is accessible. We find this is better than possibly having connection issues.
- Organization of folders.
- Lots of space.
- Clean interface.
- Sometimes hard to find items.
- A way to drag and drop to other interfaces without downloading items.
- Cleaner way of organizing.
December 29, 2023
Basic User Scratches the Surface.
Score 8 out of 10
Vetted Review
Verified User
Utilize Dropbox for accessing 100% of our data and historical files from multiple locations and through various platforms. It solves the problem of access logistics for mobile staff and multi-user environments for analysis files and work papers.
- Allows multiple users to access files from multiple locations.
- Secures data in an off-site location.
- maintains conflicted files for follow up.
- Allows local files to be updated and then synced with cloud copies when the internet is not available.
- Syncing sometimes stops and its difficult to notice.
December 29, 2023
A useful and powerful way to manage your and shared files.
I use Dropbox to share lesson material and shared projects. For the moment I haven’t found any problem. The scope of my use cases is to share material with all my colleagues to work together on shared work. The main topic is cybersecurity security, covering aspects from hardware security to network security. We also share laboratory material concerning the projects and exercises we do to practice on previous topics. The usage of Dropbox is very good for our purposes because it permits us to share all the material in real-time and in a very simple way.
- Sharing folders and file.
- Creating workspaces with different colleagues.
- Synchronize the work on different devices.
- The management of different favorite files.
- A security improvement.
- Better updates management.
December 29, 2023
Dropbox Review
We work with international staff so Dropbox is vital for us. It is easy to use and share the information with all my colleagues, it is faster and I can trust it. I can rely on the system and the interface is friendly and easy to follow up. When I have a mistake I can recover the information and that is very useful and I'm very happy with the services so far
- Sharing pictures
- Saving video training
- Sharing files with vendors
- Process
- Training
- Pictures
December 29, 2023
Great for Business
Our Design Team uses Dropbox to save, organize and share large files amongst internal team members and external vendors. Dropbox enables us to save files online instead of locally on a machine and then easily share them amongst ourselves and other departments, external vendors, etc. with ease. It also provides us large storage space so we don't have to worry about running out of storage on our local machines.
- Folder creation
- Download ability
- Sharing links
- Renaming files -- too many clicks
December 29, 2023
Great Value and Service.
Score 10 out of 10
Vetted Review
Verified User
Dropbox is used to sort and file away all our electronically scanned documents so that teammates may access information and we can quickly look up important information regarding our different properties, entities, and other business-related activities. We use Dropbox on a weekly to daily basis to look for information and share things with others across the cloud-based server.
- Easy to navigate interface.
- Access anywhere with Cloud Based service.
- Easy to add files with drag and drop feature.
- Automation of file naming.
- Automation of Folder creation based on trends (ie new year folders).
- Integration into other apps like Gmail to easily upload and share.
December 29, 2023
Fine
Score 6 out of 10
Vetted Review
Verified User
We use Dropbox as our company's file database platform. We need version control and file-sharing capabilities that Dropbox provides. Our use case is just across internal file sharing and is used concurrently with the Google Drive ecosystem.
- Version control.
- Working across online + file explorer.
- Notifying when multiple people are editing a file.
- Lag in saving files for others to see.
- Losing edits because of overwritten data.
- Working concurrently in a file.
December 29, 2023
Connected, safe and accessible all in one storage.
Score 10 out of 10
Vetted Review
Verified User
My scientific research generates a lot of data. Finding it in lab books can cost a lot of time. I store all my scientific data in Dropbox and Dropbox paper. It's great as it allows me to keep related information together and to search for it easily. Everything from data, methods, notes to papers for publication can be stored easily and accessed when needed. I can also share information easily with my fellow colleagues.
- Access from any computer or Internet connected device
- Large storage
- Quick syncing
- Reliable and safe
- Requires a lot of storage locally
- Can end up with conflicted copies, if a file is left open elsewhere.
December 29, 2023
Essential for Efficient Workflow
Score 10 out of 10
Vetted Review
Verified User
We use Dropbox for several aspects of our organization—we use Dropbox as cloud storage, to collaborate on a variety of projects including Word, Excel, and PSD files, and as a repository for ProPresenter media. Dropbox is essential to our workflow and we use it in the office, on the go through our mobile app, and when we work offsite. We could not support in-house the infrastructure nor the manpower needed to effectively accomplish what Dropbox does—plus they have years of an established reputation.
- Knowledgeable and accessible customer support
- Reliable and dependable cloud storage
- Important safeguards for when mistakes happen
- Versatile among a number of applications and scenarios
- Although I use a paid subscription, recommending the free Dropbox option to new users can be a little difficult to understand because it does not seem to be free up front.
- In-browser interface is a little clunky and sometimes it is difficult locating certain features.
- online/offline files and folders are difficult to understand.
- Increased usability with other software programs
December 29, 2023
Dropbox for 3D designers
Score 9 out of 10
Vetted Review
Verified User
We use Dropbox on our everyday work as a virtual/digital server for remote studio work. We work as a remote/home-office studio since 2018 and since then we always use a cloud service as main method to exchange files with users and external clients, Dropbox is a good solution for this due to the efficient files management that it has.
- File Syncing
- Notification center
- Sharing files and folder with good permission options
- Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
- The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
- Sometimes we can't move a shared folder from root location.
- LAN sync seems not to be working in my experience.
December 29, 2023
Efficient collaboration for hybrid teams
Score 6 out of 10
Vetted Review
Verified User
We use Dropbox for storing small files and documents. We file share across collaborators on our team, and sometimes request files from those outside of our team.
- syncing with the mac desktop and operating system
- making files accessible quickly while working remote
- clear indication of file permissions
- unable to share files outside of my organization easily I've found
- backup is redundant for me, and the backup pages on the web version are confusing
December 29, 2023
Dropbox, the most important tool we use every day.
Score 10 out of 10
Vetted Review
Verified User
Dropbox is a critical tool in the every day workflow of my business. We securely share files with all the employees and that allows us to collaborate in a very efficient manner. We can also share files with customers, or vendors. We really enjoy using features such as file request. This allows us to collect information from third parties in a secure manner and have it delivered straight to our Dropbox.
- Secure Backup
- Collaboration in teams
- Control of shared digital assets with external parties
- Integration with Hello Sign was a bit clunky
- Desktop app has had a few bugs recently
- Backup options when plugging in new devices can be a bit annoying.
December 28, 2023
Dropbox is Great for Collaboration and Sharing with Customers
Score 10 out of 10
Vetted Review
Verified User
As someone who has been using Dropbox for both personal and professional purposes, I feel compelled to share my experience with this versatile cloud storage solution. I initially started using Dropbox as a convenient way to store and access my personal files across multiple devices, but it quickly became an integral part of my work routine as well.
- Manages files and folders
- Lets you view the file before downloading
- Syncs with your other systems
- Sync across apps easier
- Multiple account switches, for personal and professional use
- Automations
December 28, 2023
Feeling like an Organized Queen!! Love my Dropbox!
Score 8 out of 10
Vetted Review
Verified User
We have a lot of images organized into years, collections, and archives in Dropbox. We are able to share certain folders with collaborators and stakeholders. We also use Dropbox to store all of our Model Release forms and Photoshoot documentation. I also utilize it to organize Social media content.
- Organize
- Share Folders
- Starred Content
- It would be nice to comment or add notes to content.
- I'd like to see when someone else starred something
December 28, 2023
My choice for sharing design work files
Score 9 out of 10
Vetted Review
Verified User
We are a WFH company and all our files live in the Dropbox server. Files are easily accessible and there are little issues with syncing. Recently, a new hire accidentally deleted 3 years' worth of files in the server while learning how to use the desktop app. Dropbox was able to recover everything for us in a timely manner and we were back to work in a couple of hours. I'm really happy with the service.
- File syncing
- Accessible
- User friendly
- Time stamps on activity tab
December 28, 2023
Dropbox at a Glance
Score 10 out of 10
Vetted Review
Verified User
Our non-profit organization trains individuals in the skilled trades with our Pre-Apprenticeship Program. We use Dropbox mainly to house documents that our students/graduates complete during orientation, during class, and post-graduation. It allows a "one-stop" location where our department can obtain documents needed for various tasks, eliminating the need to keep paper copies.
- Multiple users and the ability to manage permissions accordingly
- Edit documents within Dropbox without having to download and then re-upload
- Overall organization and ease of use
- Ability to see the document in a small window without opening it
- Overwrite/replace currently housed documents with the same name eliminating the need to delete the older ones
- The ability to "color-code" specific documents based on their importance
December 28, 2023
Helpful for Storing and Sharing Much Across Devices
We use Dropbox as the official storage for all of our documents. It allows multiple people to access the same documents (PDFs of legal agreements, meeting minutes, etc.) and provides a platform to share large documents quickly (photos, videos, etc.). We are a nonprofit, so not exactly a business. We use it for storage and sharing of all electronic material.
- Upload photos in full size and quality from my phone to an automatically shared folder.
- Allow smooth access to the same files from multiple devices.
- Allow different privacy sharings for different folders.
- I discovered some hidden files on the desktop version that appeared on the website version when the title name was included or other symbols. I then renamed the files and they appeared, but would be smoother to somehow sync those files to appear both on the website and the desktop Dropbox folders, regardless of title names.
- I still don't fully see the difference or the appeal to one or the other with shared folders vs. team folders. We have both for different files, and I'm not sure why two formats are necessary.
- Allow for some sort of setting that puts a cap on the GB of files allowed to download to each device. I first also synced the Dropbox drive on the desktop of my personal laptop for the occasional work while traveling, but it downloaded too much for the device to function properly, so I had to uninstall it and access the files via remote desktop, instead.